Problem
Small businesses selling through WhatsApp, Instagram and other conversational channels often manage customer messages, orders, inventory and follow-ups manually across spreadsheets, messaging apps and disconnected tools. This causes missed sales opportunities, operational errors, slow response times and limited visibility into customer and business performance.
Solution
DükkanOS provides a unified operating system for conversational commerce. It brings customer communication, order management, CRM, inventory, warehouse operations and business analytics into one platform, while AI detects sales intent, recommends actions, assists with responses and helps businesses convert conversations into structured and measurable sales workflows.
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